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Zendesk Support
Zendesk Support is a support ticketing system designed to help its customers track, prioritize, and solve customer support interactions across any channel.
- Tickets
- Ticket Audits
- Ticket Comments
- Ticket Metrics
- Satisfaction Ratings
- SLA Policies
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Quote/Proposal Request
Allow prospects to formally request pricing or proposals for services/products.
Module:Sales
Entity:Quote Request
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Financial Statement/Reporting
Prepare and submit financial statements and reports for compliance and analysis.
Module:Finance & Accounting
Entity:Custom Entity
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Inventory Count / Audit
Periodic reconciliation of physical stock with system records.
Module:Inventory Management
Entity:Inventory Count / Cycle Count
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Promotion / Role Change Request
Initiate internal promotion, role updates, or department transfers.
Module:Human Resources
Entity:Employee Change Request
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