Integrations Directory 
Marchex
Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
- Customer interactions
- Call recordings
- Chat transcripts
- Social media posts
- Customer sentiment
- Agent performance
AI Operation Agent
Company Data
Company Knowledge
→
AI Decision Framework
→
AI Operation Tools
Your Business Process
Use Marchex for your operation
Facility Access Request
Request and manage employee or vendor access to specific physical locations.
Module:Operations
Entity:Access Control
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Employee Information Update
Allow employees to update personal, banking, or emergency contact details.
Module:Human Resources
Entity:Employee
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Training & Certification
Track completed trainings, certifications, and continuing education records.
Module:Human Resources
Entity:Employee Training
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Customer Feedback/Survey (e.g., Net Promoter Score)
Collect feedback on customer satisfaction to drive improvements and retention.
Module:Sales
Entity:Customer Engagement
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