Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Record and evaluate employee performance; can be linked to goals and review cycles.
Capture potential customer information for sales follow-up and nurturing.
Request and document the removal or destruction of obsolete, damaged, or expired inventory.
Collect detailed information from clients to create a formal customer record.
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