Twilio is a cloud communications platform that allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.
General inquiries or messages from prospects; starts the sales conversation.
Collect detailed information from clients to create a formal customer record.
Define reorder points and prevent overstocking or stockouts.
Allow users to request product demos or free trials, signaling strong buying intent.
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